@article{Rei10, author = {Reiner, G. and Teller, C. and Kotzab, H.}, title = {Analyzing the Efficient Execution of In-Store Logistics Processes in Grocery Retailing - The Case of Dairy Products}, journal = {Production and Operations Management}, year = {2010}, volume = {22}, number = {4}, doi = {10.1111/poms.12003}, pages = {924-939} }