Contributions to Collections

Supervision Of Collaborative Processes In VOs

Abstract

One of the key elements of VO management is the supervision of the collaborative
processes in the VO. A VO manager determines performance indicators that provide
information about the status and operation of the network or its entities and gathers
the data that is necessary to measure the value of these indicators. The systematic
approach to plan and conduct the collection of data regarding the accomplishment of
tasks and the corresponding objectives is called Performance Measurement (PM).
PM is part of Performance Management. Performance Management comprises
planning, measurement, monitoring and assessment, improvement and rewarding of
performance. The supervision of collaborative processes comprises the planning of
performance, the performance measurement and the monitoring and assessment of
the obtained performance data. The supervision provides input for improvement
measures and rewarding, which are also VO management tasks. Figure 1 shows this schematically.